UniFi Network & IT Services

One platform for your network, phones, cameras, and doors.

Black Pearl Automation designs, installs, and manages complete UniFi systems for businesses and homes across Middle Tennessee — WiFi and switching, VoIP phones, access control, and security cameras, all running on one interface with no per-device licensing fees.

One dashboardNetwork, cameras, doors & phones
No subscriptionsYou own the hardware and the data
12+ yearsDesigning and supporting networks
Licensed & insured Full UniFi ecosystem Remote monitoring & support Structured cabling done right
What we install

Everything UniFi makes, installed and managed by one team

Most buildings end up with four vendors, four apps, and four bills. We replace that with a single UniFi system — designed, cabled, configured, and supported by us.

UniFi Network

WiFi, switching & gateways

Wall-to-wall wireless that actually holds a signal, built on a properly sized gateway and PoE switching backbone.

  • RF survey and access point placement
  • Cloud Gateways with routing, firewall & VPN
  • PoE switches sized for cameras and phones
  • Guest portals, VLANs, and network segmentation
  • Point-to-point links between buildings
UniFi Talk

VoIP phone systems

Business phones that plug into the same network we build — no separate phone vendor, no per-seat contract creep.

  • Desk phones and touchscreen handsets
  • Auto-attendant, call routing & hunt groups
  • Voicemail-to-email and call recording
  • Number porting from your current provider
  • Mobile app so staff can take calls anywhere
UniFi Access

Door access control

Replace rekeying and lost fobs with credentials you can revoke from your phone in seconds.

  • Card, fob, PIN, mobile & NFC credentials
  • Touchscreen readers with video intercom
  • Schedules, lockdown & door-held alerts
  • Full audit log of every entry
  • Electric strikes, maglocks & REX integration
UniFi Protect

Security cameras & NVR

High-resolution coverage recorded locally on your own NVR — no monthly cloud storage bill, no footage held hostage.

  • Interior, exterior, PTZ & license plate cameras
  • AI person, vehicle & package detection
  • Local recording with configurable retention
  • Video doorbells and intercoms
  • Secure remote viewing on phone or desktop
UniFi Connect

Digital signage, EV & building tech

The rest of the UniFi ecosystem, wired into the same platform as everything else.

  • Digital signage displays and content scheduling
  • EV charging stations for staff and customers
  • Connected lighting and building controls
  • Environmental and leak sensors
  • Room and desk booking displays
Managed Services

Ongoing IT management

Installation is the easy part. Keeping it healthy for the next five years is the job we actually do.

  • 24/7 remote monitoring and alerting
  • Firmware updates and security patching
  • Adds, moves & changes as your team grows
  • Priority on-site response
  • Documentation and network diagrams you own

Don't see what you need? If Ubiquiti makes it — UniFi, UISP, or airMAX — we can spec it, install it, and support it. Ask us.

Why UniFi

Enterprise capability without the enterprise invoice

Traditional commercial systems bury the real cost in recurring fees: per-camera cloud storage, per-door licensing, per-seat phone plans, per-access-point management subscriptions. Five years in, you've paid for the system three times over and you still don't own your own network.

UniFi flips that. You buy the hardware once. Management software is included. Video records to a device in your building. Access credentials live on your own controller. And every piece — the WiFi, the phones, the cameras, the doors — shows up in one interface instead of four.

Our job is making sure it's designed correctly from day one, because a UniFi system installed badly is just as frustrating as anything else installed badly.

One login, one app

Network health, live camera feeds, door activity, and call logs in a single console — on desktop or your phone.

No recurring license fees

Own your hardware and your data. You pay for internet, phone lines, and whatever support plan you choose — not for permission to use equipment you already bought.

Scales as you grow

Add an access point, a door, or a camera without redesigning the system or renegotiating a contract.

Built for real buildings

Warehouses, medical offices, retail, restaurants, multi-tenant buildings, and large homes — each gets a design that fits how the space is actually used.

How it works

From walkthrough to fully managed

A clear process, a fixed quote, and no surprise change orders halfway through the ceiling tiles.

Site survey

We walk the building, measure coverage, check existing cabling, and ask what's actually been failing you.

Design & fixed quote

You get a diagram, an equipment list, and one number — not a vague hourly estimate.

Clean installation

Structured cabling, labeled terminations, tidy racks, and cutover scheduled around your business hours.

Handoff & support

We train your team, hand over documentation, and monitor the system so problems get fixed before you notice them.

Common questions

Before you call

Do I have to replace everything at once?

No. Most clients start with one piece — usually WiFi or cameras — and add doors, phones, or signage later. Because it's all the same platform, adding a system later doesn't mean a second controller, a second app, or a second cabling project.

Are there monthly fees?

Not for the UniFi software or for video storage — recording is local to your NVR and management is included with the hardware. The only recurring costs are things that are inherently recurring: your internet service, phone numbers and calling minutes for VoIP, and whatever level of ongoing support plan you choose with us.

Can you take over a UniFi system someone else installed?

Yes, and we do it often. We'll audit what's there, document it, correct the configuration issues we find, and either fix the existing design or tell you honestly what needs to be replaced.

Do you run the cabling too?

We do. Cat6/Cat6a runs, fiber between buildings or IDFs, rack and patch panel work, terminations, testing, and labeling. A network is only as good as the cable underneath it, and this is where most cheap installs fall apart.

How does remote access work for cameras and doors?

You get a secure login that works from your phone or any browser — live views, recorded footage, door activity, and the ability to unlock a door or revoke a credential remotely. Footage stays on your equipment; you're not streaming it to a third party's servers.

Do you work with homes as well as businesses?

Yes. Larger homes, properties with outbuildings or shops, and anyone who wants real coverage instead of a mesh kit from a big-box store. The same equipment and the same design process apply.

What area do you cover?

We serve Middle Tennessee and the surrounding communities. If you're outside that radius, call anyway — we'll tell you straight whether we can service you well.

Free, no-obligation

Let's walk your building

Tell us what's not working — dead WiFi zones, an aging phone system, cameras nobody can pull footage from, or a door that's been rekeyed three times this year. We'll survey the site and send you a straight quote.

Request a site survey

Prefer to write it down? Tell us a little about the property and we'll get back to you within one business day.

What are you interested in?

Black Pearl Automation LLC is an independent installer and integrator. UniFi, UISP, and Ubiquiti are trademarks of Ubiquiti Inc. We are not affiliated with or endorsed by Ubiquiti Inc.

Call (615) 439-5260